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INFO

  • How do I schedule an appointment?
    Making an appointment has never been easier! Just visit our booking page choose a package, and smoothly proceed with the necessary steps. Upon completion, you will promptly be added to our schedule. We highly recommend creating an account to efficiently manage your appointment and enjoy exclusive rewards.
  • What is your availabilty?
    Our operating hours are as follows: Tuesday through Friday: 9am to 5pm Saturdays: 11am to 6pm Please note that Missile Studios is closed every Sunday and Monday, along with all major holidays. To view our live calendar and check for available appointments, kindly select a package from the booking page. You will be directed to the page displaying the available time slots and dates. You can also conveniently reserve your appointment from there. We recommend scheduling your appointment as soon as possible if you come across an open time and date that you are interested in, as our calendar fills up quickly.
  • What's your pricing?
    For pricing details, please visit the booking page where you will find the corresponding prices for each package option. Additionally, you can access the costs of any additional services and add-ons.
  • What types of photography services do you offer?
    Missile Studios excels in delivering professional studio headshots and portrait photography services. Our primary focus is on providing exceptional headshot services catering to individuals working in the talent industry, including models, performers, and social media influencers. Furthermore, we specialize in delivering top-notch headshots for various business purposes such as branding, real estate, corporate, and other organizational needs. Our portrait services encompass a wide range of options to capture special moments in life. These include senior graduate portraits, adult and children birthday portraits, Bombshell (our version of boudoir) portraits, and lifestyle photography such as maternity, family portraits, and purely for recreational purposes.
  • Can I buy extra images that are not included in my package?
    To expand your image collection, you have the opportunity to purchase supplementary images at two stages: during the checkout process or after reviewing and choosing your preferred images from the proofs. In case you decide to add more pictures after submitting your initial selections, we will prepare an invoice for the additional images and deliver it to you through email. Each image is priced at $39, or $58.50 with rush processing.
  • When can I expect my final images?
    Final edits can be expected to be completed within a standard turnaround period of 3-5 weeks. Missile Studios prioritizes a first-come-first-serve policy to serve our clientele efficiently. The duration mentioned here represents the average waiting time for your images to enter the editing queue and undergo meticulous processing. If you request expedited service before the designated timeframe, we will require a rush fee. By doing so, you are asking us to prioritize your order ahead of our existing clients. This fee is necessary to ensure a well-organized workflow and to meet the timely delivery of every client's images without discrimination. Please note that the rush fees may vary depending on demand. We kindly ask you to plan your appointments accordingly and respect our process.
  • Is it possible for multiple individuals to participate in a shoot?
    Absolutely. We provide the option to divide your shoot amongst multiple participants. You should bear in mind the allocated time and set availability included in the package and discuss with your group how you would like to distribute the shoot time and set changes. This approach is commonly adopted by business entities, including realtor groups, who require diverse headshots for various team members, or for accommodating larger groups.
  • Can your studio accommodate a sizable family or group for a single session?
    Kindly note that our studio has a limited capacity. However, we have the capability to accommodate up to 20 individuals in a single session. To ensure a seamless experience, we kindly request you to inform us in advance of your requirements. Feel free to mention this information while booking your shoot online through our booking form. Rest assured, we will promptly get in touch with you if any concerns arise.
  • Are there any extra images provided in the package apart from the finalized ones?
    No. The package includes the exact number of photos as mentioned, all of which will be edited. We do not offer or distribute unedited proofs, except for viewing and selection purposes only. If you require more photos, you can choose to purchase additional ones separately.
  • Are prints included in the packages?
    No, prints are not included in the packages. Nevertheless, we do offer the option to order professional grade prints separately. Clients can conveniently place print orders through their own personal site, where they can also download the final images.
  • Could I reserve your services for wedding or event photography?
    Regrettably, Missile Studios does not presently offer on-location event services. Nonetheless, as our business expands, we may consider incorporating additional photographers to accommodate such services in the future. Should event services become available, we will promptly update our website with this information.
  • Are images in need of editing? Can I obtain them with minimal or no editing at a reduced cost?
    All images undergo appropriate finalization before being handed over to the client. The extent of edits made to each image is tailored to meet the specific requirements of the client. Nevertheless, color correction, toning, and other necessary adjustments are carried out as standard practices in order to produce the high-quality visual representations we are known for. Unfortunately, we do not offer direct sales of unedited images. Regardless of the level of editing required to perfect the image, all photographs are priced equally. Nevertheless, if an image (or images) requires extensive modifications that go beyond basic retouching, such as transforming the image to generate elements for advertisements, there will be extra charges to accommodate the provision of design services.
  • I need my finalized photos back sooner than 5 weeks. What are my options?
    Final edits can be expected to be completed within a standard turnaround period of 3-5 weeks. However, if you require a quicker delivery, our Rush option guarantees completion within 3-5 business days. Missile Studios prioritizes a first-come-first-serve policy to serve our clientele efficiently. The duration mentioned here represents the average waiting time for your images to enter the editing queue and undergo meticulous processing. If you request expedited service before the designated timeframe, we will require a rush fee. By doing so, you are asking us to prioritize your order ahead of our existing clients. This fee is necessary to ensure a well-organized workflow and to meet the timely delivery of every client's images without discrimination. Please note that the rush fees may vary depending on demand. We kindly ask you to plan your appointments accordingly and respect our process.
  • When is the deposit due and what does it cover?
    To secure your booking, a deposit of $99 is necessary, which will be subtracted from the overall cost of your package. The remaining balance, referred to as 'Pay Later', must be settled on the day of your appointment. To ensure a seamless payment experience after your session, please have your valid ID and preferred payment method accessible immediately following your shoot. If payment is not provided on the day of your shoot, progress will be halted.
  • Are deposits refundable?
    No. Deposits made are not refundable. By reserving your appointment with Missile Studios, you are purchasing the allocated time slot, ensuring that it is exclusively available to you.
  • When is payment due?
    To secure your booking, a deposit of $99 is necessary, which will be subtracted from the overall cost of your package. The remaining balance, referred to as 'Pay Later', must be settled on the day of your appointment. To ensure a seamless payment experience after your session, please have your valid ID and preferred payment method accessible immediately following your shoot. If payment is not provided on the day of your shoot, progress will be halted.
  • What are your accepted methods of payment?
    Accepted Payment Methods​ Online booking Credit or Debit Card ​ In person at appointment Credit or Debit Card: To complete the transaction, we require the presence of the card owner who must present a valid ID. Digital Wallets: We are pleased to accept payment through Apple Pay, Cash App, and Venmo. Cash: We are happy to accept cash payments, provided that the exact amount is tendered. Please be aware that we do not keep cash on our premises, therefore, we are unable to provide change. Furthermore, all cash bills will undergo a verification process to ensure their authenticity. ACH bank transfer Gift Card issued by Missile Studios We DO NOT accept paper checks, cashier checks, or PayPal. Missile Studios, LLC declares that all purchases are subjected to a final sale policy. We do not process refunds. ​​ Missile Studios, LLC and its legal representatives hold the authority to prosecute any person who engages in, or attempts to commit federal crimes while doing business with Missile Studios, LLC. These crimes include - unlawful transactions, falsification, impersonation, and/or falsely reporting services (provided by Missile Studios, LLC) as fraudulent to their respective banks. ​​
  • When should I make the payment for the 'Pay Later' balance seen at checkout?
    To complete your payment, kindly settle the outstanding balance for your package before departing from the shoot location. Please ensure you have a valid ID and the card you intend to use for payment. For cash payments, we kindly request that you bring the exact amount, as we do not have a cash drawer available.
  • Is it possible to terminate a client's contract?
    Affirmative. At Missile Studios, we hold the notion of equality and respect in high regard. We value each client equally and endeavor to treat them with utmost regard. Consequently, any instance of disrespect towards our studio, policies, or staff shall lead to the termination of our business partnership. Prior to scheduling your appointment, we kindly request that you review our policies in order to ensure a harmonious working relationship. We sincerely appreciate your cooperation.
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